DataTel – Artificial Intelligence

    • What We Offer

      DataTelAI provides CCaaS with AI – multimedia, multichannel, fully blended cloud contact center solutions.

      Available by subscription as CCaaS, fully managed, or deployment by enterprise users as a premise or hybrid solution.

      All DataTel cloud components are secure, resilient, and scale seamlessly from 20 agents to 10,000+, whether local, mobile, or remote.

      Take a look at our CCaaS Architecture Features.

      Have the system up and available within days instead of months.

      Be sure to look at our AI solutions as we provide the No Obligation Free Trials for Speech Analytics or Chat Bots for your website or Intranet.

    • Capabilities

      Our solutions are designed to be flexible, extensible and scalable, integrating with any legacy equipment, and meeting the most complex of requirements.

      Our unique and powerful drag and drop Scripter Designer allows users to develop intricate scripts for agents, IVR’s, chatbots, and various other applications to manage complex process flows.

      Create any Agent UI that includes data from any external or internal source that incorporates into the scripts with validation, call flow logic, robotic processes for automation and corporate flow processes outside of the Contact Center.

    • Solutions

      Performance and efficiency for a wide range of business applications

    • By Business Type

      • Enterprise

        A full featured contact center software solution, designed for optimum performance at scale

      • Small/ Medium Business

        Options for SMBs to subscribe to our full-featured cloud service managed and hosted by either one of our partners or by Sytel themselves

    • By Industry

      • Customer Service

        Connect quickly to well equipped agents

      • Market Research

        Best-of-breed predictive dialing with CATI integration

      • Debt Collection

        Automated inbound/ outbound blending integrated with any debt management app

      • Sales & Telemarketing

        Maximise agent productivity with best-of-breed predictive dialing

      • Healthcare

        Secure, highly configurable multichannel communications for excellence in patient care

    • AI

      Explore our custom AI solutions with No Obligation FREE Trials!

      Check our DataTel AI Philosophy page to read how we approach each Client to determine how to improve processes, people and technology.

      • Custom AI Chat Solutions

        Build and embed a customized AI Chat Solution on your website or Intranet. We believe in it so much we will put it together and you can try it for free!

      • Custom AI Speech Analytics Solutions

        Our No Obligation Free Trial AI speech analytics pricing is the most competitive price on the market due to our AI models and proprietary approach.

  • Contact us
    • What We Offer

      DataTelAI provides CCaaS with AI – multimedia, multichannel, fully blended cloud contact center solutions.

      Available by subscription as CCaaS, fully managed, or deployment by enterprise users as a premise or hybrid solution.

      All DataTel cloud components are secure, resilient, and scale seamlessly from 20 agents to 10,000+, whether local, mobile, or remote.

      Take a look at our CCaaS Architecture Features.

      Have the system up and available within days instead of months.

      Be sure to look at our AI solutions as we provide the No Obligation Free Trials for Speech Analytics or Chat Bots for your website or Intranet.

    • Capabilities

      Our solutions are designed to be flexible, extensible and scalable, integrating with any legacy equipment, and meeting the most complex of requirements.

      Our unique and powerful drag and drop Scripter Designer allows users to develop intricate scripts for agents, IVR’s, chatbots, and various other applications to manage complex process flows.

      Create any Agent UI that includes data from any external or internal source that incorporates into the scripts with validation, call flow logic, robotic processes for automation and corporate flow processes outside of the Contact Center.

    • Solutions

      Performance and efficiency for a wide range of business applications

    • By Business Type

      • Enterprise

        A full featured contact center software solution, designed for optimum performance at scale

      • Small/ Medium Business

        Options for SMBs to subscribe to our full-featured cloud service managed and hosted by either one of our partners or by Sytel themselves

    • By Industry

      • Customer Service

        Connect quickly to well equipped agents

      • Market Research

        Best-of-breed predictive dialing with CATI integration

      • Debt Collection

        Automated inbound/ outbound blending integrated with any debt management app

      • Sales & Telemarketing

        Maximise agent productivity with best-of-breed predictive dialing

      • Healthcare

        Secure, highly configurable multichannel communications for excellence in patient care

    • AI

      Explore our custom AI solutions with No Obligation FREE Trials!

      Check our DataTel AI Philosophy page to read how we approach each Client to determine how to improve processes, people and technology.

      • Custom AI Chat Solutions

        Build and embed a customized AI Chat Solution on your website or Intranet. We believe in it so much we will put it together and you can try it for free!

      • Custom AI Speech Analytics Solutions

        Our No Obligation Free Trial AI speech analytics pricing is the most competitive price on the market due to our AI models and proprietary approach.

  • Contact us

Contact Us

We will respond quickly!

“Your Way!” isn’t just about technology and understanding your needs, it’s about understanding how we can work with you in all areas including on your preferred method of communication. So, please call call or text us at 602-888-9848, or get in contact by email or via the contact form and we will be in touch shortly.

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