DataTel – Artificial Intelligence

Datatel-logo-files-updated-2-ai

    • What We Offer

      DataTelAI provides CCaaS with AI – multimedia, multichannel, fully blended cloud contact center solutions.

      Available by subscription as CCaaS, fully managed, or deployment by enterprise users as a premise or hybrid solution.

      All DataTel cloud components are secure, resilient, and scale seamlessly from 20 agents to 10,000+, whether local, mobile, or remote.

      Take a look at our CCaaS Architecture Features.

      Have the system up and available within days instead of months.

      Be sure to look at our AI solutions as we provide the No Obligation Free Trials for Speech Analytics or Chat Bots for your website or Intranet.

    • Capabilities

      Our solutions are designed to be flexible, extensible and scalable, integrating with any legacy equipment, and meeting the most complex of requirements.

      Our unique and powerful drag and drop Scripter Designer allows users to develop intricate scripts for agents, IVR’s, chatbots, and various other applications to manage complex process flows.

      Create any Agent UI that includes data from any external or internal source that incorporates into the scripts with validation, call flow logic, robotic processes for automation and corporate flow processes outside of the Contact Center.

    • Solutions

      Performance and efficiency for a wide range of business applications

    • By Business Type

      • Enterprise

        A full featured contact center software solution, designed for optimum performance at scale

      • Small/ Medium Business

        Options for SMBs to subscribe to our full-featured cloud service managed and hosted by either one of our partners or by Sytel themselves

    • By Industry

      • Customer Service

        Connect quickly to well equipped agents

      • Market Research

        Best-of-breed predictive dialing with CATI integration

      • Debt Collection

        Automated inbound/ outbound blending integrated with any debt management app

      • Sales & Telemarketing

        Maximise agent productivity with best-of-breed predictive dialing

      • Healthcare

        Secure, highly configurable multichannel communications for excellence in patient care

    • AI

      Explore our custom AI solutions with No Obligation FREE Trials!

      Check our DataTel AI Philosophy page to read how we approach each Client to determine how to improve processes, people and technology.

      • Custom AI Chat Solutions

        Build and embed a customized AI Chat Solution on your website or Intranet. We believe in it so much we will put it together and you can try it for free!

      • Custom AI Speech Analytics Solutions

        Our No Obligation Free Trial AI speech analytics pricing is the most competitive price on the market due to our AI models and proprietary approach.

  • Contact us

    • What We Offer

      DataTelAI provides CCaaS with AI – multimedia, multichannel, fully blended cloud contact center solutions.

      Available by subscription as CCaaS, fully managed, or deployment by enterprise users as a premise or hybrid solution.

      All DataTel cloud components are secure, resilient, and scale seamlessly from 20 agents to 10,000+, whether local, mobile, or remote.

      Take a look at our CCaaS Architecture Features.

      Have the system up and available within days instead of months.

      Be sure to look at our AI solutions as we provide the No Obligation Free Trials for Speech Analytics or Chat Bots for your website or Intranet.

    • Capabilities

      Our solutions are designed to be flexible, extensible and scalable, integrating with any legacy equipment, and meeting the most complex of requirements.

      Our unique and powerful drag and drop Scripter Designer allows users to develop intricate scripts for agents, IVR’s, chatbots, and various other applications to manage complex process flows.

      Create any Agent UI that includes data from any external or internal source that incorporates into the scripts with validation, call flow logic, robotic processes for automation and corporate flow processes outside of the Contact Center.

    • Solutions

      Performance and efficiency for a wide range of business applications

    • By Business Type

      • Enterprise

        A full featured contact center software solution, designed for optimum performance at scale

      • Small/ Medium Business

        Options for SMBs to subscribe to our full-featured cloud service managed and hosted by either one of our partners or by Sytel themselves

    • By Industry

      • Customer Service

        Connect quickly to well equipped agents

      • Market Research

        Best-of-breed predictive dialing with CATI integration

      • Debt Collection

        Automated inbound/ outbound blending integrated with any debt management app

      • Sales & Telemarketing

        Maximise agent productivity with best-of-breed predictive dialing

      • Healthcare

        Secure, highly configurable multichannel communications for excellence in patient care

    • AI

      Explore our custom AI solutions with No Obligation FREE Trials!

      Check our DataTel AI Philosophy page to read how we approach each Client to determine how to improve processes, people and technology.

      • Custom AI Chat Solutions

        Build and embed a customized AI Chat Solution on your website or Intranet. We believe in it so much we will put it together and you can try it for free!

      • Custom AI Speech Analytics Solutions

        Our No Obligation Free Trial AI speech analytics pricing is the most competitive price on the market due to our AI models and proprietary approach.

  • Contact us
DataTel Philosophy

Privacy Policy

Privacy Policy

Introduction

At Cloud Contact Center Solutions, LLC. (DBA DataTelAi) we are committed to protecting your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data. In addition, it explains how we collect, use, and protect your personal information when you interact with our website, services, and communications. By using our website, you agree to the terms outlined in this Privacy Statement.

Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, written agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending appointment reminders, updates, promotions, and promotions related to our products or services.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact: Cloud Contact Center Solutions, LLC. (DBA DataTelAi) at 602-888-9848 or info@datatelai.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@DataTelAi.com or 602-888-9848. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Cloud Contact Center Solutions, LLC. (DBA DataTelAi) will not sell, rent, or share the collected mobile numbers or any information.

Communication Preferences

By opting into the contact information, you agree to receive communications from us via manual or automated systems for SMS, email, or phone calls. You may opt out of these communications at any time by:

1. Clicking the “unsubscribe” link in any email you receive from us.
2. Replying “STOP” to any SMS communication to 602-888-9848.
3. Contacting us directly at info@DataTelAi.com or call 602-888-9848.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:
1. Update or delete the personal information we hold about you.
2. Opt out of receiving communications from us.
3. Request clarification about how your data is used.
To exercise these rights, please contact us at info@DataTelAi.com or call or text us at 602-888-9848.

Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Statement or our practices, please call or text us at: 602-888-9848 or email us info@DataTelAi.com

Thank you for trusting Cloud Contact Center Solutions, LLC. (DBA DataTelAi) with your information.